Monday, August 18, 2008

Stage One Move Completed! IKEA REALLY SUCK!

Hello Reader!

(Just in case, the following is my opinion of a bad service).

What a week it was last week! We had packing up of our lives, Ikea doing their level best to provide poor service and leave a pregnant woman to sit on the floor for a day! (Ikea are you reading this? You need to do work on the 'after the customer has handed over the money service' service). We had arranged a delivery of furniture to Property Empire on Thursday morning so I could build it all and Property Empire be ready for Mrs Fridge and Ice Shelf to move in and sit down and relax on Friday. Well, Ikea did not show or call: After many calls they said they would not deliver (one item on list so they do not deliver, erm . . . hold on . . . on the contract it states that they will deliver as much as they have in stock!) Mr Fridge was mad in the furious sense of the word. They said it would now be Friday at 1pm, as a favour mind. Mrs Fridge, had to sit on a yoga mat with 4 cushions waiting for then not to show up on Friday while Mr Fridge worked with our removal company to empty old flat and storage facility. Ikea still did not turn up. Long story slightly shorter, they turned up on Friday at 8pm! 8PM!!! Even then the furniture was dumped in the flat and outside the front door. Once the sofa was turned, so as not to face the wall (cheers guys - you were useless) we found there was a missing cushion on the sofa!

So in summary, Ikea broke delivery agreement, did not inform, lied to me twice (that was you Murray - you told me it was on the van - Laura in customer services told me it was loaded onto the van after 15:30!) and then turned up late and literally dumped the stuff on us! Mr Fridge finished making the bed at 10:30pm and we then had to eat carry out food 11pm!

IKEA! You reading this? It seems that you are happy to take the money but your after sales service sucks and you are happy to let 8 month pregnant ladies sit on the floor! 2 days late in delivery.

So far I have the delivery and picking fee back, when I drove into to pick up the missing sofa cushion. I will keep you updated.

IKEA, YOU SUCK!

Mrs Fridge Mum did an excellent job helping us clean old flat and Mrs Fridge Dad was great at helping us move every day living stuff to Property Empire. Thanks to you both! Mrs Fridge was a lady soldier throughout the whole thing and kept my angry spirit from becoming a berserk fit.

Sunday was Mr and Mrs Millars (her of swishing hair) son's first birthday and all had prepared an amazing buffet! Great party and cannie believe the wee man is a year already!

Time for me to put the oven on for our tea tonight (Haggis, cabbage and tatties).

Mr Non-Angry Fridge will return.

1 comment:

Bobby said...

where's you "contact me" page? ...